Summary

A homeowner in Surrey called us when her cooktop stopped working, with the indicator light stuck on for two days. By the time we arrived, it started up again, but she needed to know if it was safe to use or if repairs were needed.

The Work

Inspected the cooktop and confirmed it was functioning on arrival
Opened the unit and found water marks on the glass and under the user interface
Tested the controls and advised the customer about the possible cause
Provided guidance to monitor the cooktop for recurring problems

The Outcome

The cooktop worked during our visit, and the customer understands what to watch for if the issue returns. We explained the next steps if the controls fail again, so she can act quickly if needed.

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Diagnosing and testing an intermittent cooktop issue

September, 2026 | Surrey, British Columbia

Project Overview

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